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Call Systems

Personal safety and security are often major concerns of those who have experienced brain or spinal cord injuries. The Tech Lab works closely with patients and their families to address these needs before they leave Craig Hospital.

Much like their nurse call button at Craig, a variety of products allows patients to quickly summon help when they return home.

Call systems are available for use both inside and outside the home.

Alerting Someone Inside the Home

These products alert another person in the home when you need assistance; they allow for privacy when sleeping or toileting but you can call for assistance when needed.

Attendant Call Chime: press a button and a chime sounds, also has a switch port if access through a switch is required. No wiring needed. Up to 40-feet transmission range.

Wireless Attendant Call Button System: allows you to activate a chime with either a large button or a switch. Has four channels allowing up to four alerts in the same area. Up to 300 feet transmission range.

Wireless Door Chime: a chime sounds when you press a button. No wiring needed. Up to 100-feet transmission range. This product can’t be purchased through the manufacturer’s web site. However, you can order it via, or your local home improvement store.

Midland Two-Way Radios: hands-free walkie-talkies that work up to 30 miles away under favorable conditions.

Baby Monitors

Baby Monitors can be helpful when you want to get a family member or caregiver’s attention, but you don’t need to be in the same room with them. 

Things to consider when purchasing one: video capabilities, one-way or two-way audio, number of speakers (parent units), wired or wireless, sound quality (white noise can be alarming at night).

There are many baby monitors available. Here are a couple to consider:

  • Vtech Safe and Sound: split screen allows you to view up to four cameras at a time. Also includes a talk back intercom.
  • Samsung BabyView: two-way talk feature, 3.5-inch color monitor. You can watch the video from anywhere in the world.

Medical Alert Services

Before choosing a service provider, get recommendations from friends or check online for user reviews. Avoid companies that “offshore” their call center operations because you don’t want language issues to potentially interfere with your safety. Also, make sure the system is UL Certified (standards for medical alert systems). Ask your provider about package plans for multiple devices.

Other things to consider:

Transponder ranges- choose a system that meets your specific requirements (i.e. can you call for help from the garage or while gardening in the backyard?).

Price– most are $25-$35/month for a device.

Access method– some companies have alternative switch options if you cannot use their standard pendant.

Quality of a transponder– is it waterproof, durable, reliable and what is its battery life?

GPS technology– can locate/communicate with call center if outside your home.

Lifeline: summon help at any time by pushing a button to alert their 24/7 Response Center. They will assess your situation and contact a loved one or notify emergency services. A monthly service fee is required.

Note: If you can’t access the pendant, there are options available to meet your needs.

5Star Urgent Response: touch a button to alert an emergency response center. Their agent will use a GPS tracker to quickly identify your location, evaluate your situation and provide you the assistance you need. They can summon an emergency responder, give you directions you need or have someone listen in if you’re in an unfamiliar location or are feeling unsafe.

Jitterbug: an easy to use, big button phone that has a large screen. An application is available that gives you access to unlimited healthcare advice. You can add the 5Star Urgent Response service so your phone can also serve as your personal safety device.

Assurance Wireless Phone: a federal Lifeline Assistance program provided by Virgin Mobile. You may qualify if you are on certain public assistance programs like Medicaid or Supplemental Nutrition Assistance (SNAP).

Web Cams

Web cams provide more peace of mind than just a phone call and are a great tool for supporting others when they are alone. 

Options to consider when purchasing: camera resolution, sound capabilities, price, ease of setup, computer or app viewing, remote tilt/swivel, power supply and how many cameras you need. 

There are many web cams available. Here are a couple options to consider:

LogitechHigh definition, night vision, wide angle lens, remote viewing requires an internet browser that supports Adobe®Flash®.

Drop Cam: high-definition Wi-Fi video camera with remote viewing and two-way sound for your home or business.